Customer Support Hub

Find instructions, guides, and troubleshooting tools for your installed systems.

Learn how to care for your panels and keep them running at peak efficiency.

Step-by-step guides for downloading and connecting your system's app.

How to manage your battery backup settings and prioritize essential loads.

Quick fixes for common issues like lost Wi-Fi connection or inverter errors.

How to read your new utility bill after solar activation (Net Metering).

Information on how to submit a warranty claim for equipment issues.

Still need help?

If you can't find the answer in our guides, the Voltaix Collective support team is ready to assist you.